Dear Chuck:
I would like to take this opportunity to thank you for the job well done on building our new home here in Prescott Valley. It was a good experience and we found you to be one that had pleasing your customer as your aim. You had said up front that our being on the job-site any time we wanted to be there was fine with you as you had nothing to hide and we found that to be very true. Your follow up on minor adjustments has been excellent and we appreciate that. One consolation is that there have not been that many adjustments to be made. The quality is certainly there. We have even had comments from neighbors that saw the construction take place stating the quality and care of your employees was commendable.
The price quoted for building was fair in comparison to other quotes we had obtained. Any extras we asked for were priced fairly and had no argument about making changes during the construction. From what we have observed in the area there may be homes of lesser cost but the quality and type of construction is far less than what you provided. I feel we got every bit of what we asked for and expected. I would like to see more of your quality go up in the area. Thanks again.